Shipping & Delivery

Free shipping over $100

Free NZ shipping on all orders over NZD$100. Below $100, a flat-rate shipping cost is calculated at checkout based on your address.

How long it takes

Right now, most of our stock comes via our suppliers rather than being held in-house. Here is the honest breakdown of timing from when you place your order:

Dispatch from supplier: 1–2 working days
Transit to us: 1–2 working days from dispatch
Pickup from Padel Park: ready in 2–3 working days from order
NZ delivery (non-rural): 4–6 working days total
NZ delivery (rural): 5–8 working days total

We are working with our suppliers to set up true drop-shipping. Once that is in place, end-to-end times will come down. Until then, the above is what to expect.

Tracking

Every order ships with track and trace. You will receive a tracking link by email as soon as your order leaves us.

Pickup from The Park

Free pickup from Padel Park Hamilton, 82 Duke Street. Select “Pickup” at checkout. We will email when your order is ready — typically 2–3 working days from your order.