Frequently Asked Questions

Padel is a fast-growing racket sport that combines elements of tennis and squash. Played in doubles on an enclosed court roughly 20m by 10m, with a glass back wall that’s in play. Easy to pick up, addictive to develop. New Zealand’s fastest-growing racket sport.

Pickleball is the world’s fastest-growing sport, played on a smaller court with a perforated plastic ball and solid paddles. Easy for beginners, deeply tactical at higher levels. Played 1v1 (singles) or 2v2 (doubles).

Both are easy to start. Padel rewards teamwork and tactical play; pickleball is a touch easier on the body and faster to pick up. The honest answer: come to Padel Park Hamilton and try both. We run intro sessions for both sports.

Padel uses rackets (perforated face, solid construction, no strings). Pickleball uses paddles (flat solid face, smaller than padel rackets). Different shapes, weights, and grips for each sport.

Yes. We’re an authorised stockist for Babolat, Wilson, HEAD, Bullpadel, Paloma, and Slazenger. Every product is genuine, comes with full manufacturer warranty, and is bought direct.

For padel, $200–$300 is the sweet spot. For pickleball, $100–$200 covers genuinely good entry-level paddles. Below those prices you compromise on materials.

Absolutely. Take our padel quiz or pickleball quiz on the homepage. Or message us on WhatsApp and one of our coaches will reply.

Yes — digital gift cards in any amount, sent straight to the recipient’s inbox. Terms on the gift card product page.

Yes — head to our Demo Request page and tell us what you want to try, plus when you’re next on court at The Park. We confirm via email within 48 hours.

No charge for the demo itself — you’ll just need to be booked into a court at Padel Park Hamilton. Book via our court booking page.

Yes — you can demo up to three in a single session. List them all on the demo request form and we’ll have them ready.

NZ-wide. We don’t currently ship internationally.

Free NZ shipping on orders over $100. Below $100, a flat rate applies at checkout. Pickup from Padel Park Hamilton is free.

Most stock currently dispatches from our suppliers in 1–2 working days, with another 1–2 days to reach us. From your order: pickup at the Park is ready in 2–3 working days; NZ delivery is typically 4–6 working days for non-rural addresses and 5–8 days for rural. We’re working on true drop-shipping with our suppliers to speed this up.

Yes — select “Pickup” at checkout and collect from Padel Park Hamilton during staffed hours (5–10pm weekdays, 10am–3pm weekends). We’ll email when your order is ready — typically 2–3 working days from your order.

Yes. Every order ships with track and trace. You’ll get the tracking link by email as soon as the order leaves us.

30-day return window for unused items in original packaging. Items must be in resellable condition. See our returns policy for full details.

All our products carry full manufacturer warranty. If something fails through manufacturing defect, get in touch and we’ll handle the return/replacement directly with the brand.

If you’re inside the 30-day return window and the racket is unused, we’ll refund or exchange. If you’ve already played with it, see our returns policy. The whole reason we offer demos is to avoid this scenario — use them.

Padel Park Hamilton is at 82 Duke Street, Frankton, Hamilton 3204. Three indoor padel courts, three indoor pickleball courts, and a pro shop.

Staffed hours: 5–10pm weekdays, 10am–3pm weekends (pro shop open during these times). The facility is 24/7 with a valid court booking. More info on our Find Us page.

Yes — four accredited coaches across all skill levels: Nic, Hamish, Greg, and Gustavo. See our coaches and book a session.